SUPERIOR CUSTOMER SERVICE
Our Account Management staff is available to assist you in finding the right janitorial solutions to fulfill your needs and meet your expectations.
Our goal is to maintain long term customer relations by providing consistent, high quality services.
- Efficient Communication Systems
PCS understands the importance of keeping good communication between our customers and the janitorial staff. At PCS, we have the system in place to ensure all requests are implemented and followed through.
Our Customer Service staff maintains regular communication with our customers via email or phone, keeping them informed of any facility related issues. This includes extra services such as carpet cleaning, floor care, window washing, etc.
- Quality Assurance Inspections
Quality assurance inspections are performed regularly at customer facilities to ensure all services meet our high quality standards and cleaning specifications.
All account information is monitored by our management team to ensure all janitorial requirements are being fulfilled.